SHIPPING & RETURNS

Shipping is now available for 48 states. Hawaii and Alaska will be added soon! Currently direct delivery for south Portland/suburbs is available. Enter you address at checkout to see if you are eligible for delivery. The furthest direct delivery offered is a 10 mile radius from my studio. 

Broken upon arrival? send a picture of the piece(preferably still in the box) within 3 days of delivery to get store credit.

We want you to be completely satisfied with your purchase from Zack's Ceramic Creations. This exchange/return policy covers pieces that are broken upon/during delivery or pieces that have any flaws that were not listed in the products description. For more information please read the Terms & Conditions. Additionally returns are accepted before delivery of your order.